44 Lion Street
Hay-on-Wye, Hereford HR3 5AA
Tel. 01497 820322
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This privacy statement refers to Richard Booth's Bookshop website (www.boothbooks.co.uk — hereafter 'Richard Booth's Bookshop web site'). This statement is subject to change and alteration from time to time. The way we use any information will be subject to the privacy statement that is current when that information is gathered. Please check this page regularly to see any changes.

How we collect and use information


Cookies are short strings of code sent to your browser and stored on your computer's hard drive. Most commercial web sites use cookies. We use cookies to store information about the time and extent of your use of Richard Booth's Bookshop web site. We use the information gathered from cookies for purposes of system administration and to track potential abuse of our terms and conditions of use. We also use aggregated information from cookies for purposes of marketing and as information to potential advertisers and subscribers. We do not use this information in any way that identifies anyone personally.

Most browsers have 'preference' settings that alert you when cookies are being sent and allow you to reject them before they are sent or delete them after they have been sent. If you choose to reject cookies you will still be able to use Richard Booth's Bookshop web site, but if you accept cookies, you will find the site much easier to use.

IP address

Your IP address is a code that is assigned to your computer every time you connect to the Internet. Typically, for home users, it will not identify your computer exactly but will identify the service provider via whom you connect to the internet. We use aggregated IP address information to compile reports on the demographics of the usage of Richard Booth's Bookshop web site for purposes of system administration, marketing, as information to potential advertisers and subscribers, and to track potential abuse of our terms and conditions of use. We do not use IP address information in a form that identifies users personally except where that IP address has been responsible for violation of our terms and conditions of use.

Sales and other services

When we provide the appropriate services and you use Richard Booth's Bookshop web site to purchase goods and services, we will need you to provide certain information (name, address, e-mail, credit card details, and so on).

This information is necessary for us to process your order and update your details.

We will store:

  • a name and address to enable us to process your order payment,
  • an email address to send you a receipt containing the details of your order,
  • a telephone number so that we can contact you in case we are unable to provide a service.

We will only contact you by telephone if an event is cancelled, if the venue has to close due to bad weather, or if we need to discuss with you any accessibility requirements you have requested.

We will not disclose your personal information to third parties, except in the following cases:

  • When we need to do this to provide you with a service you have requested.
  • Under circumstances required by law: when we believe in good faith that a law or legal process requires it or where we believe disclosure is necessary to protect or enforce our rights or the rights of other users of Richard Booth's Bookshop web site whose personal information is under our control.
  • Newsletters and links

    Newsletter and information sign up

    If you sign up for any newsletter we might offer on Richard Booth's Bookshop web site, we will hold your e-mail address securely and in such a way that it cannot be read by anyone else. Should you wish to stop receiving the newsletter we will make sure that each newsletter carries information about how to opt out of the list and how to remove your name from the list.


    Richard Booth's Bookshop web site may contain links to web sites operated by third parties. While we would never knowingly link to a site that we believed to be trading in bad faith, 44 Lion St Ltd is not responsible for the content of these web sites and we take no responsibility for the content, privacy practices, goods or services offered by these sites. 44 Lion St Ltd accepts no responsibility for any loss or damage you sustain by visiting these web sites.